Supply Chain Management

Scheduling and Routing of Multi-Skilled Workforce

The efficient workforce management is crucial for the prosperity of many service-oriented companies. The importance of an effective workforce planning is increasing by the fact that the companies often provide complex services requiring specialists with different qualifications and experience levels. In addition, the services have to be provided at geographically dispersed customer locations. This project adresses the problem of creating and routing of multi-skilled teams. The aim of this project is to develop models and algorithms for an effective management and scheduling of workforce and improvement of services offered to customers.

workforce scheduling

Selected Publications and Talks:

  • Anoshkina, Y.; Meisel, F.: Technician Teaming and Routing with Service-, Cost- and Fairness-Objectives, Computers & Industrial Engineering 135 (2019), 868-880, Link
  • Anoshkina, Y. and Meisel, F.: Sequential vs. Integrated Solution of the Combined Manpower Teaming and Routing Problem, Annual International Conference of the German Operations Research Society (GOR), Berlin, 06.09.2017
  • Anoshkina, Y. and Meisel, F.: Combined Manpower Teaming and Routing Problem , 28th European Conference on Operational Research, Poznán (Poland), 04.07.2016
  • Talarico, L.; Meisel, F.; Sörensen, K.: Ambulance Routing for Disaster Response with Patient Groups, Computers & Operations Research 56 (2015), 120-133, Link
  • Mankowska, D.; Meisel, F.; Bierwirth, C.: The Home Health Care Routing and Scheduling Problem with Interdependent Services, Health Care Management Science 17 (2014), 15-30, Link